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You’ll take an online assessment consisting of clinically derived questions that ask about your symptoms. After completing the assessment, you’ll be given a telephone number to call to speak with a One Health representative to facilitate your registration and set up your initial appointment. One Health employs a thoughtful matching process, by which you’ll be linked with a life coach whose skill set fits best with your described needs.

Yes. The One Health life coach has a standard contract with clauses and amendments designed to reflect how coaching services will be provided to meet your needs.

You and your life coach will determine how often sessions occur. There is no predetermined frequency. How often you meet with your life coach is up to you and the coach. Sessions can occur once or twice each week, once every two weeks, or according to some other agreed upon frequency based on your needs.
Sessions are paid for in advance and run from 30 to 90 minutes. If you, as the client, want more time, you can pay for the additional time accordingly. One Health also offers group sessions which may run longer. This will be determined by you and your coach.
The first session gives you, and your life coach, a chance to get to know one another and develop a plan of action. It also gives you a chance to decide if you think life coaching and the life coach with whom you were linked is a good fit for you.
Absolutely. Consider the major issues you’re dealing with and the challenges you need to overcome. Understanding the areas, you’ll want to focus on will give your life coach a general idea as to where to begin. Sessions are controlled by you. Meaning, it is up to you, as the client, to determine what you want to discuss each session. Most sessions are a continuation of the previous session and together you and your coach will build on strategies developed based on results from having implemented them. The get you moving forward on the right track and in a positive direction.

The coach must be contacted within 24 hours of the scheduled session. An email describing the need to cancel will be sufficient (see email below). If not within 24 hours, the scheduled session will have to be financially covered.

mind@onehealth.com

No. Clients must be 18 years of age and older.
With coaching, you are in the lead. You let the coach know the areas in your life you need to work on. Therapists are often looking for a problem and diagnose clients. Coaches do not look for problems or label clients. With coaching, you will be encouraged to focus on your potential in the here and now.

One Health’s belief is that anyone can benefit from working with a life coach, and some people will need therapy in addition to life coaching. Therapy is conducted by licensed mental health professionals who are trained to treat clinical challenges such as depression, anxiety, and other emotional disorders. Life coaches work on non-clinical issues such as personal growth, financial well-being, grief recovery, and relationship discord to name a few.

You can think about the difference between an ophthalmologist and an optometrist. An ophthalmologist can diagnosis eye diseases and treat them surgically if needed (Therapy). An optometrist helps maintain the eyes so that they continue to stay healthy and have good vision (Coaching). Coaches help maintain good mental health and wellness.

For whatever reason, you feel your One Health life coach is not a good fit, your coach will help you transfer to another coach. Every situation is different, and it is best to have a discussion with your coach, but steps will be taken to support your desire to change. If necessary, One Health offers a coach Supervisor whom you may contact. Each One Health life coach is certified and well trained, however, to maintain organizational integrity and to keep performance levels high, a supervisor supports the work of each coach.

Talk with your life coach about this. A life coach may allow brief laser sessions that last about 20 minutes with no charge. But it is entirely up to the coach to allow their clients that privilege.

NOTE: One Health is not a crisis resource. If you are experiencing a mental health emergency, please go to the nearest emergency room or contact a local emergency response line.

You will be able to talk with a provider about medication. After doing so, we’ll ship your treatment to you in discreet packaging. We offer free shipping on every order and customer support 365 days a year. Your life coach will ensure that coaching services take into account the impact of the medication you’re taking on your overall functioning and ability to achieve your goals.

Mind by One Health offers two plans:

1) One Coaching session at $99

2) Unlimited Coaching sessions at $299 per month

Yes. One Health provides life coaches who specialize in group coaching and family dynamics. It is okay to see family members together or separately and under strict confidentiality.
Yes. Anything you share with your life coach as part of the relationship, is bound by the principles of confidentiality set forth in the International Coaching Federation’s (ICF) Code of Ethics. The coach agrees not to disclose any information pertaining to you without your written consent. Also, the coach will not disclose your name as a reference without your consent. This is in accordance with Health Insurance Portability and Accountability Act (HIPAA).
One Health uses Doxy. Doxy does not contain, display, transmit, process, view, or collect Protected Health Information (PHI). Doxy does not record any video or audio calls or save any chat messages at any time for any reason. Doxy uses the open standard WebRTC point-to-point NIST-approved AES 128 bit encryption for video and audio communication. All access to the Doxy interface (such as the dashboard, waiting room, and any public webpages) is secured over TLS 1.2+ (https), ensuring the information is encrypted.
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